What are the minimum investment amounts?
Minimums start at €500 for standard portfolios.
How can I contact customer support?
Reach us via phone, email, or live chat 24/5.
4. Are my investments protected and secure?
Yes, we use bank-level encryption & regulated custody.
5. What investment products do you offer?
Stocks, ETFs, bonds, and managed portfolios available.
6. How are fees and charges structured?
Transparent fees. No hidden costs. See our fee guide.
7. Can I withdraw funds at any time?
Yes, standard withdrawals processed within 1–3 business days.
8. Do you offer retirement planning services?
Yes, our advisors provide personalized retirement plans.
9. How do I update my personal information?
Log in to your client portal or contact support to update.
10. Is there a mobile app available?
Download our app on iOS and Android for portfolio access.
11. How is my portfolio managed?
Your portfolio is managed by our team of certified investment advisors using data-driven strategies and risk management tools. We monitor markets daily and provide quarterly reports to keep you updated.
12. What is your expected return?
Returns vary based on your chosen portfolio and market conditions. Our historical average across managed portfolios is 5–8% annually. We focus on sustainable, long-term growth and will never guarantee fixed returns.
13. Do you provide tax support?
Yes. We provide annual investment statements and tax documents for your records. For filing advice, we recommend consulting your personal tax advisor as tax laws differ by country.
14. Which markets do you trade in?
We provide access to EU, US, UK, and major global markets. Our products include stocks, ETFs, bonds, and sustainable investment funds across multiple sectors.
15. How do I update my personal details?
Email us on the subject to be confirmed by our risk department.
Is my data protected?
Yes. We use bank-level 256-bit encryption and follow GDPR standards. Client funds are held in segregated Tier-1 bank accounts with full regulatory protection.
Can I get a dedicated advisor?
Yes. All premium and managed portfolio clients are assigned a dedicated investment advisor. Standard clients can book 1-on-1 consultations through our support portal.
What payment methods are accepted?
We accept bank transfers, SEPA, and major debit/credit cards through our regulated payment partners. All deposits are processed securely within 24 hours.
How do I close my account?
Email us on the subject to be confirmed by our risk department.
Where are you headquartered?
Deutsch Investment PLC is headquartered in Frankfurt, Germany. We are licensed and regulated by BaFin and operate under EU financial laws.
